Copyright and Brand Notice Policy

Invena Labs Limited (trading as invena)
167-169 Great Portland Street, 5th Floor, London W1W 5PF, United Kingdom
Company number 17237229
Registered in England and Wales

Last updated: 3 August 2026

Invena respects intellectual property and related rights. This policy explains how rights holders can report alleged copyright infringement, trade-mark or branding concerns, and how we respond.

This is a general copyright, trade-mark, branding, and content-notice process. It is not a representation that any particular statutory safe-harbour regime (including the U.S. DMCA) applies to Invena or to a particular report. Where a notice follows DMCA-style or similar procedures in another jurisdiction, we may still consider it under this process and applicable law.

This policy supplements our Terms of Service and Content & Use Policy.

The path /dmca redirects here for continuity with older links.

1. Our role

Invena provides a platform for users to store and share their own household information. We do not generally monitor User Content proactively. Users are responsible for content they upload.

If you believe content on Invena infringes your copyright, trade mark, or related rights, or that branding is inaccurate or misleading, you may submit a notice as described below.

For Cards & Passes (membership and loyalty records), removing a merchant logo or catalogue asset must not delete a user’s underlying Membership Entry, except where removal of the Entry itself is required for lawful-content or security reasons.

2. How to send copyright notices

Send copyright notices to:

Email: legal@invena.app
Subject line: Copyright notice — infringement
Company: Invena Labs Limited
Address: 167-169 Great Portland Street, 5th Floor, London W1W 5PF, United Kingdom

3. Brand and Cards & Passes notices

A merchant, rights holder, or authorised representative may report a logo, merchant name, catalogue entry, card image, or other branding that they believe is inaccurate, unauthorised, misleading, infringing, obsolete, or likely to imply affiliation.

Send notices to the same address with subject: Brand notice — Cards & Passes.

The notice should:

• identify the relevant asset or location (for example merchant or programme name, URL, or in-app location);
• explain the concern;
• identify the right or authority relied upon;
• provide contact details; and
• provide evidence of authority where applicable.

4. Copyright notice requirements

To help us act quickly, a copyright notice should include:

• identification of the copyrighted work you claim has been infringed;
• identification of the material on Invena that you claim is infringing, with enough detail for us to locate it, for example Space name, entry title, uploader email if known, and dates;
• your contact information, including name, address, telephone number, and email address;
• a statement that you have a good faith belief that use of the material is not authorised by the copyright owner, its agent, or the law;
• a statement that the information in the notice is accurate and that you are authorised to act on behalf of the copyright owner; and
• your physical or electronic signature.

We may reject incomplete notices.

5. What we may do

If we receive a valid notice, we may:

• acknowledge receipt and create an internal ticket;
• classify the complaint (copyright, trade mark, inaccurate branding, affiliation, privacy, or programme-rule);
• temporarily disable a catalogue or logo asset where the complaint is credible;
• preserve relevant provenance and publication records;
• notify the user where a user-uploaded asset is affected;
• remove, replace, or permanently restrict a catalogue asset;
• continue to preserve the underlying Membership Entry where only branding is at issue;
• decide on reinstatement or permanent restriction; and
• record the outcome in our internal merchant-restriction register when that register applies.

We may preserve records as required by law. We may terminate repeat infringers where appropriate.

6. Counter-notice

If you believe material was removed by mistake or misidentification, you may send a counter-notice.

Your counter-notice should include:

• identification of the removed material and its location before removal;
• your contact information;
• a statement that you have a good faith belief the material was removed due to mistake or misidentification; and
• your physical or electronic signature.

If you are sending a counter-notice under the U.S. DMCA, you may also need to include a statement consenting to the jurisdiction of the federal court in your district, or an equivalent statement for your jurisdiction.

We may restore material after the applicable statutory period if no court action is filed, subject to applicable law.

7. Other jurisdictions

Users may access Invena from many countries. We will consider valid complaints under applicable local law, not only U.S. DMCA procedures, and may cooperate with rights holders and authorities as required.

8. Misuse

Knowingly submitting a false infringement notice or counter-notice may have legal consequences.

9. Contact

Copyright / brand / legal: legal@invena.app
Privacy: privacy@invena.app
Support: support@invena.app

invena® — UK registered trade mark UK00004392095.